RREFUND POLICY

Last Updated: August 18, 2026

This Refund Policy applies to purchases made from Tablerock Elite Peptides LLC (“Tablerock Elite Peptides,” “we,” “us,” or “our”).

Because our products are research materials and may be subject to handling, storage, chain-of-custody, and batch-integrity considerations, returns and exchanges are limited as described below.

Nothing in this Refund Policy limits any right or remedy that cannot lawfully be excluded under applicable law.

1. All Sales Final

Except as expressly provided in this Refund Policy or as required by applicable law, all sales are final.

We do not generally accept returns or exchanges after an order has been fulfilled or shipped.

Orders that have not yet entered fulfillment may be canceled at our discretion. If you need to request cancellation, contact us as soon as possible. Submission of a cancellation request does not guarantee that the order can be canceled before fulfillment.

2. Non-Refundable Circumstances

We generally do not issue refunds, credits, or replacements for circumstances including:

  • Change of mind or buyer’s remorse;
  • Ordering the wrong product;
  • Selecting the wrong quantity or product strength;
  • Failure to review the product description before ordering;
  • Subjective dissatisfaction or a product not meeting personal expectations;
  • Improper handling, storage, or disposal after delivery;
  • Use inconsistent with product labeling, these Terms, or our Research Use Only requirements;
  • Delayed retrieval of a package after carrier delivery;
  • Refusal or failure to accept delivery;
  • An incorrect, incomplete, or undeliverable shipping address supplied by the customer;
  • Damage occurring after successful delivery;
  • Loss, theft, or exposure occurring after the carrier has confirmed delivery, except where applicable law provides otherwise.

3. Limited Claims Eligible for Review

We will review claims involving circumstances such as:

  • You received a product different from the product identified on your order due to our error;
  • Your shipment arrived materially damaged in transit;
  • A carrier confirms that a shipment was lost in transit;
  • An item listed on your order was missing from the shipment;
  • The product received materially differs from the quantity, identity, or batch-specific information represented for that product; or
  • A refund, replacement, or other remedy is required by applicable law.

Approval of a claim may result, at our discretion and subject to applicable law, in replacement of the affected product, store credit, refund of the affected item, or another appropriate remedy.

Approval of one claim does not obligate Tablerock Elite Peptides LLC to approve future claims involving different circumstances.

4. Claims Process

To request review of an eligible claim, contact us in writing at:

info@tablerockelitepeptides.com

Please notify us within seven (7) calendar days after delivery of the affected order.

For a shipment that has not been delivered, contact us as soon as reasonably possible after the carrier’s estimated delivery date or after tracking information indicates that a delivery problem has occurred.

Your claim should include:

  • Your full name;
  • Order number;
  • The product or item involved;
  • A description of the issue;
  • Clear photographs of the shipping package, shipping label, product packaging, vial, or other affected materials when applicable;
  • Relevant carrier tracking information; and
  • Any additional information reasonably necessary for us to investigate the claim.

Please retain the affected product, packaging, shipping materials, and labels until the claim has been reviewed.

Failure to provide sufficient information or to notify us within the stated period may affect our ability to investigate or approve a claim, except where applicable law provides otherwise.

5. Damaged Shipments

If an order arrives materially damaged, photograph the package and contents before discarding any shipping materials.

Damage claims may require photographs showing:

  • The exterior shipping container;
  • Shipping label;
  • Internal packaging;
  • The affected product; and
  • The nature and extent of the damage.

We may also require information necessary to pursue or support a carrier claim.

Minor cosmetic damage to external packaging that does not affect the identity, integrity, quantity, or usability of the research material may not qualify for replacement or refund.

6. Lost or Missing Shipments

If tracking indicates that an order has not been delivered, contact us so we can review the shipment and available carrier information.

A shipment will not automatically be considered lost solely because it is delayed.

Where appropriate, we may require completion of a carrier investigation before determining whether replacement, credit, or refund is available.

If the carrier confirms loss in transit, we will review the order for an appropriate remedy.

7. Packages Marked Delivered

When carrier tracking confirms delivery to the shipping address provided with the order, the shipment will generally be considered delivered.

If tracking shows delivered but you cannot locate the package, you should promptly:

  • Check the delivery location and surrounding area;
  • Confirm the shipping address provided with the order;
  • Check with household members, neighbors, building personnel, or other persons who may have accepted the package; and
  • Contact the carrier when appropriate.

We will reasonably assist with available shipment information, but we cannot guarantee replacement or refund for packages confirmed as delivered by the carrier, except as required by applicable law.

8. Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you discover an address error before fulfillment, contact us immediately. We will make reasonable efforts to update the address if the order has not yet been processed or shipped, but we cannot guarantee that an address can be changed after an order is submitted.

We are not responsible for delivery failure, delay, return-to-sender charges, or loss caused by incorrect or incomplete shipping information supplied by the customer, except to the extent required by applicable law.

If a package is returned to us as undeliverable, we may contact you regarding available options. Additional shipping charges may apply if reshipment is requested and permitted.

9. Storage and Handling After Delivery

Customers are responsible for promptly retrieving delivered research materials and storing and handling them in accordance with applicable product documentation, institutional procedures, and appropriate laboratory practices.

Tablerock Elite Peptides LLC is not responsible for deterioration, damage, contamination, or loss caused by improper handling, improper storage, delayed retrieval, prolonged exposure to environmental conditions after delivery, or other circumstances occurring after successful delivery and outside our reasonable control.

10. Research Use Only

All Tablerock Elite Peptides products are supplied strictly for lawful laboratory research use unless expressly stated otherwise in writing.

Refunds, replacements, credits, or other accommodations will not be provided based on claims involving human or veterinary administration, consumption, self-administration, therapeutic use, cosmetic use, clinical outcomes, personal results, or other use prohibited by our Terms & Conditions.

Nothing in this Refund Policy should be interpreted as providing or endorsing human or veterinary dosing, administration, treatment, therapeutic, or self-administration guidance.

11. United States Sales and Shipping Only

Tablerock Elite Peptides LLC offers products for sale and shipment exclusively within the United States.

We do not accept or fulfill orders for delivery outside the United States and reserve the right to reject or cancel orders that appear to involve international forwarding or shipment outside the United States.

12. Order Cancellations

If you wish to cancel an order, contact us as soon as possible at info@tablerockelitepeptides.com.

We may approve cancellation when an order has not yet entered fulfillment.

Once an order has been processed, packed, transferred to a carrier, or otherwise entered fulfillment, cancellation may no longer be available.

If we cancel an order before fulfillment, any payment received for the canceled portion of the order will be handled in accordance with the original payment method, available payment-processing capabilities, and applicable law.

13. Refund Processing

When a refund is approved, processing time may vary depending on the payment method, financial institution, payment service provider, and other factors outside our control.

An approved refund is not considered delayed merely because a bank or payment provider requires additional processing time after we initiate it.

Where the original payment method does not technically support automated refunds, we may contact you regarding an appropriate refund method.

14. Fraud, Abuse, and Repeated Claims

We reserve the right to investigate claims for suspected fraud, abuse, misrepresentation, manipulation of shipping information, or repeated misuse of this Refund Policy.

Where permitted by law, we may refuse future orders or restrict access to our services when we reasonably believe a customer has engaged in fraudulent activity, policy abuse, prohibited use, or other conduct inconsistent with our Terms & Conditions.

15. Relationship to Terms & Conditions

This Refund Policy is incorporated into and should be read together with the Tablerock Elite Peptides LLC Terms & Conditions.

If a provision of this Refund Policy conflicts with a right or remedy that cannot lawfully be waived or limited, applicable law will control to the extent of that conflict.

16. Changes to This Refund Policy

We may revise this Refund Policy from time to time.

Updated versions will be posted on this page with a revised “Last Updated” date.

Unless otherwise stated or required by applicable law, changes apply prospectively from the date they are posted.

17. Contact Information

Questions or claims regarding this Refund Policy may be directed to:

Tablerock Elite Peptides LLC
Email: info@tablerockelitepeptides.com